User Centred Systems Thinking | Training with NEC Digital Studio Design School

17 Dec 2025

10th - 11th February | 9:30AM - 1PM | Online

NEC Digital Studio Design School are running a two-day training course on User Centred Systems Thinking. 

What is Systems Thinking?

Systems thinking is a holistic problem-solving approach that focuses on understanding the connections of a complex network. It’s not a new approach, but it’s rarely used alongside user-centred design methods to create holistic solutions.

Organisations often struggle to make effective change when designing in complex spaces, where every action and decision has a knock-on effect. Problems rarely happen or are solved in isolation. This can mean teams often only see part of the picture when designing solutions, which can result in projects failing or having less impact.

On the flip side, projects that take an entirely system-based approach can be too high level and strategic, making it difficult to make practical changes at a service level. Teams can end up overwhelmed by the size of the system and the number of decisions to be made.

Contents of This Course

This course enables you to take a user-centred approach to systems thinking, and offers an innovative way to solve complex problems and deliver holistic solutions. It will help you adapt and enhance existing design tools to deliver impactful change. You’ll learn how to address the root cause of challenges and future-proof your designs.

What you’ll learn

• The concepts underpinning user centred systems thinking approach

• How and when to apply a systems approach (and what to watch out for!)

• Common techniques for visualising a system

• How to set boundaries in a system

• How to use insights from user-centred systems thinking to inform decision

The course costs £420. There is currently a discounted early bird ticket for £390 until January 10th. 

Book your spot here.