AI Digital Assistant - Practical Session

AI Digital Assistant - Practical Session

24 Sep 2026

10 - 11.30 am

Online

AI is talked about everywhere just now, but what does it actually do for a community organisation and the people it supports?

In this session, Colin Rodgers of Thinking ForWord CIC skips the jargon and shows the real benefits of AI digital assistance in action. You will see how a digital assistant can answer the same questions your team gets asked over and over, help people find local services in their own language, give staff hours back each week, and quietly put safety first when someone reaches out in crisis.

This is a hands-on session, not a lecture.

Bring your phone and try two live assistants for yourself, including a free public service finder and an assistant running today on a Scottish charity's website.

No technical knowledge needed. Come with your questions about what this could look like in your own organisation.